s alam Enterprise is a diversified trading and services company based in Lalmatia, Dhaka, that has been helping power Bangladesh's growth since 1997. Founded by Dr. Shameul Alam Liton and backed by a reported net worth of 550 million BDT, the company has built a strong reputation in three high-impact areas: maintenance-free automobile batteries, construction and construction materials, and equipment supply for research and scientific institutions.With a strategic focus on technology, quality, in [...]
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Artificial intelligence is reshaping how call centres operate. From faster response times to highly personalized service and happier agents, AI for call centers is no longer a future concept, it is a practical tool that delivers measurable results today. Beyond traditional call handling, AI in IT service management is also streamlining internal processes, ensuring that support teams can respond more efficiently and effectively. By meeting customer expectations with AI-enabled support, businesses [...]
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